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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access


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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for ProBook 440 G10, 440 G11, 445 G11, 460 G11, 465 G11; ProBook 4
  Additional Details
Mfr Part #: UG4R0E
SHI Part #: 49689097
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - 9x5 - response time: NBD - for ProBook 440 G10, 440 G11, 445 G11, 460 G11, 465 G11; ProBook 4
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook
  • HP ProBook 4 16 G1i Notebook AI, G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 3 years
  • Predictive detection alerts - 3 years
  • Preferred access - 3 years
General
Class of EquipmentNotebooks
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Offsite Support
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD