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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts


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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip
  Additional Details
Mfr Part #: U85XCE
SHI Part #: 47947665
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite x360 1040 G11 Notebook, 830 G11 Notebook
  • HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook
  • HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G1i Notebook AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI
  • HP EliteBook 8 Flip G1i Notebook AI, G2i Notebook Next Gen AI
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 4 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 4 years
  • Product info support - web knowledge base access - 4 years
  • New releases update - 4 years
  • Telemetry - 4 years
General
Class of EquipmentNotebooks
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD