Maximize your technology investments with SHI’s training services
Customizable training programs that drive successful adoption and enhance productivity.Speak with a specialist
Backed by 30 years of training Fortune 500’s to small and medium businesses, SHI’s professional and technical training services team equips users with the skills and knowledge to increase adoption and consumption of technology, resulting in maximized employee productivity. Our personalized approach to learning customizes training based on your organization’s schedule and desired learning outcomes – often developing micro-sessions along with our custom online, on-demand and on-site options.
"Without a comprehensive training program, employees are generally using less than 13% of a software application’s capabilities."
(Source: Standish Group Study)
Certified Microsoft training provider
Certified technical training with AWS, Cisco, VMware, Citrix
Trained tens of thousands of end users and IT professionals
Online, on-demand, and on-site training
With decades of experience, we know productivity and your bottom line must grow concurrently. From business application optimization to eLearning development, we’ll help you rise to the challenge of adopting new skills in an increasingly competitive market.
Whether simplifying internal operations or generating new business, our courses are designed to ensure your IT staff and end users evolve with emerging technologies.
Learn more about our Technical Training offerings
Give your end users the tools they need to succeed. Our certified experts bring real-world curriculums into the classroom for fast and efficient learning.
Learn more about our End-User Training offerings
Choose from a vast selection of Project Management Institute and International Institute of Business Analysis certified courses to improve employee performance.
Learn more about our Professional Development offerings
Looking for information about Professional Development for Educators?
SHI Learning Teams app
Drive adoption of Microsoft Teams and 365 with the SHI Learning Teams app, a central learning hub integrated within Microsoft Teams with over 5,000 task-based training videos on Microsoft technology.
Windows 10 and Office 365 end‑user training
Develop an understanding of how to accomplish day-to-day work tasks in Microsoft’s ever-changing landscape. Bring your organization one step closer to being able to comfortably work from a number of platforms and a number of devices, anywhere you go.
Learn more about our Microsoft End-User Training offerings
Finding the right training solution for your needs: How we do it
- Identify current state and future state requirements with key stakeholders
- Define use case
- Identify locations and languages
- Assess gaps and needs for IT and end users
- Develop scope
- Customize content
- Align training with deployment schedule
- Launch training pilot
- Identify change management and communication strategy
- Communication strategy
- Live instructor led training
- Power user training
- OnDemand eLearning portal
- Application deep dive training
- Deskside training support
- VIP one-on-one training
- Software coaching
Adoption and Change Management
Resistance to change is human nature. It's unrealistic to expect teams to use new tools or processes simply because they are there. That's why SHI's successful ACM strategies prioritize the people side of change.
Three core offerings designed to support technology change
- Change Management
- Learning & Development
- Learning Videos
Increase technology usage and employee satisfaction by addressing the people side of digital transformation.