Get to know SHI

Solve what's next with your complete IT partner

We know that selecting, sourcing, and managing IT is complicated. That's why our mission is to make life simpler for business, IT, and procurement professionals through our scalable and cost-effective technology services.


Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth, security, and employee experience.

Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-strong team is ready to solve what’s next for your organization.

Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing makes life simpler for IT decision makers.

Execute your IT vision with stress-free, scalable solutions you – and your people – will love.

SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

Friendly, knowledgeable, and well-connected
— we’re ready when you are

People checking server in data center

Transform with next-generation infrastructure

Accelerate IT modernization with cloud and data center infrastructure

Transform with SHI 

People meeting in room and over a teleconference

Prioritize employee experience with modern workplace solutions

End-user computing solutions that drive productivity and collaboration

Collaborate with SHI 

People reviewing security protocols on laptop

Protect your employees, data, and infrastructure

Advanced cybersecurity solutions and managed services

Protect with SHI 

People Reviewing numbers and charts in meeting

Rationalize and optimize IT investments

Simplify your spend across the full
IT lifecycle

Optimize with SHI 

Thai Lee
"We don't 'target' customers, we talk to them. We understand where they are and where they need to go. Then we help them select, deploy, and manage the technology that will get them there."

Our Co-Founder, President, and CEO: Thai Lee

Since co-founding a regional, software-only reseller named Software House International in 1989, Thai Lee has served as the only President and CEO of the global IT solutions provider now recognized as the largest Minority & Woman-Owned Business Enterprise (MWBE) in the United States.

In addition to her responsibilities at SHI, Thai is Dean of the Advisory Board at Harvard University, a Life Trustee of Amherst College, and proud mom to two great kids!

Read more about Thai and the rest of the SHI Leadership Team 

SHI at a glance

Nationally certified as a woman-and minority-owned business


Women’s Business Enterprise National Council


National Minority Supplier Development Council

Consistent growth since 1989



2023 gross sales



Customer retention rate

Global presence throughout North America, EMEA, and Asia-Pac



Employees worldwide



Technical resources

The partner you can rely on to be there for you, for good

Your personal technology concierge

Relationships are the heartbeat of SHI. When you share your story, our team is listening, not selling. And then we build solutions tailored to your goals. When you're happy, we're happy.

Woman looking at cellphone

Making connections

We connect your team with the scalable IT solutions and services you need to securely support your organizational growth and employee experience.

People huddled around a desk

Beyond the contract

We have contracts and SLAs with our customers, of course. But we also emphasize going the extra mile to deliver exceptional value and ensure true success for your organization.

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Sweating the small stuff

We help you focus on what's most important by handling distractions. From managing long-tail vendors to arranging logistics to managing IT assets, we've got your back.