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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty


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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty

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Quick Details
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • 9x5
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • 9x5
  • response time: NBD
  • Retail-Point-Of-Sale (RPOS)
  • for Engage Flex Mini G2 Retail System; Engage One Pro G2
  Additional Details
Mfr Part #: UU8B2PE
SHI Part #: 51808148
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - Retail-Point-Of-Sale (RPOS) - for Engage Flex Mini G2 Retail System; Engage One Pro G2
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Engage Flex Mini G2 Retail System
  • HP Engage One Pro G2
Details
Service & Support
  • Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 2 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 2 years - availability: 9 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 2 years
  • Predictive detection alerts - 2 years
  • Defective media retention - 2 years
General
Full Contract Period2 years
LocationOn-site
Pricing TypeRetail-Point-Of-Sale (RPOS)
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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