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Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection and Theft Protection


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Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection and Theft Protection

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection and Theft Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
  • for OMEN MAX by HP Laptop 16; OmniBook Ultra Next Gen Laptop 14; OMEN 15, 16
  Additional Details
Mfr Part #: UG8R7E
SHI Part #: 50292583
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection and Theft Protection - Extended service agreement - parts and labor (for notebooks) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for OMEN MAX by HP Laptop 16; OmniBook Ultra Next Gen Laptop 14; OMEN 15, 16
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • OMEN 16L by HP TG03-0001, TG03-0030, TG03-0064, TG03-0079, TG03-0130
  • OMEN by HP Laptop 16-ae0001nr, 16-ae0009nr, 16-ae0010nr, 16-ae0075cl, 16-ae0077nr, 16-ae0267nr, 16-ae0377nr, 16-ae0457nr, 16-ae0565nr, 16-am0008ca, 16-am0020ca, 16-ap0008ca, 16-ap0018ca, 16-wf0083dx, 16-wf1047nr, 17-db0000ca, 17-db0039nr, 17-db0047nr, 17-db0095cl, 17-db0687nr, 17-db1000ca, 17-db1010ca, 17-db1117nr, 17-db1119nr, 17-db1500nr
  • OMEN MAX 45L by HP GT23-0077c
  • OMEN MAX by HP Laptop 16-ah0000ca, 16-ah0033dx, 16-ah0043dx, 16-ah0070ca, 16-ah0097nr, 16-ah0557nr, 16-ak0000ca, 16-ak0010ca, 16-an0000nr
  • OMEN Transcend by HP Laptop 14-fb0013dx, 14-fb0023dx, 14-fb0033dx, 14-fb0097nr, 14-fb0667nr, 14-fb0921nr, 14-fb1000ca, 14-fb1020ca, 14-fb1030ca, 14-fb1040ca, 14-fb1043dx, 14-fb1053dx, 16-u1047nr
  • HP Chromebook x360 14b-cd0023dx
  • HP OmniBook Ultra Flip Laptop 14-fh0006ca, 14-fh0013dx, 14-fh0023dx, 14-fh0033dx, 14-fh0047nr
  • HP OmniBook Ultra Laptop 14-fd0023dx, 14-fd0087nr
  • HP OmniBook Ultra Next Gen Laptop 14-kd0000ca, 14-kd0008ca, 14-kd0010ca, 14-kd0020ca, 14-kd0964nr, 14-kg0000ca, 14-kg0010ca, 14-kg0831nr, 14-kg0932nr
  • HP Spectre x360 Laptop 16-aa0013dx, 16-aa0023dx, 16-aa0047nr, 16-aa0097nr
  • HyperX OMEN 15-ga0000ca, 15-ga0001ca, 15-ga0003dx, 15-ga0004ca, 15-ga0007ca, 15-ga0010ca, 15-ga0014ca, 15-ga0017ca, 15-ga0070wm, 15-ga0099nr, 15-ga0103cl, 15-ga0205nr, 15-ga0711nr, 15-ga0762nr, 15-ga0801nr, 15-ga0931nr, 15-gb0000ca, 15-gb0000nr, 15-gb0010ca, 15-gb0017nr, 15-gb0020ca, 15-gb0070wm, 15-gb0090wm, 15-gb0099nr, 15-gb0125nr, 15-gb0209nr, 15-gb0217nr, 15-gb0261nr, 15-gb0519nr, 15-gb0529nr, 15-gb0554nr, 15-gb0711nr, 16-am2000ca, 16-am2010ca, 16-am2013dx, 16-am2020ca, 16-am2030ca, 16-am2715nr, 16-am2935nr, 16-ap1000ca, 16-ap1003dx, 16-ap1010ca, 16-ap1023dx, 16-ap1043dx, 16-ap1931nr, 16-ap1955nr
  • HyperX OMEN MAX 16-ah1000ca, 16-ah1010ca, 16-ah1020ca, 16-ah1023dx, 16-ah1731nr, 16-ah1932nr, 16-ak1043dx, 16-ak1942nr
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 2 years
  • Technical support - remote monitoring - 3 years
  • Accidental damage coverage - 3 years
  • Location tracking - 3 years
  • Remote assistance - remote data deletion - 3 years
  • Remote assistance - remote lock down - 3 years
General
Class of EquipmentNotebooks
Full Contract Period3 years
LocationPick-up and return
Repair Time3-7 business days
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/TRV
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD