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Hardware Computer Accessories Warranties

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HP Poly+ - Extended service agreement

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Quick Details
advance hardware replacement (for video conferencing devices) 3 years shipment response time: NBD for Poly Studio V72

HP Poly+ - Extended service agreement

Additional Details
Mfr Part #:	U98X1PV
SHI Part #:	49017896
Category:	Technical support or help desk services
UNSPSC:	81111811
Manufacturer:	HP, Inc.
Product Type:	Other

General Information
Category	Technical support or help desk services
Description	HP Poly+ - Extended service agreement - advance hardware replacement (for video conferencing devices) - 3 years - shipment - response time: NBD - for Poly Studio V72
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	Poly
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Poly Studio V72
Details
Service & Support	Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years
General
Class of Equipment	Video conferencing devices
Full Contract Period	3 years
Location	Shipment
Response Time	Next business day
Service Included	Advance hardware replacement

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HP Poly+ - Extended service agreement

HP Poly+ - Extended service agreement

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