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Warranties

HP Poly+ - Extended service agreement

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HP Poly+ - Extended service agreement
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Quick Details
  • advance hardware replacement (for telephony)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly Edge E350
HP Poly+ - Extended service agreement
  • advance hardware replacement (for telephony)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly Edge E350
  Additional Details
Mfr Part #: P87010112
SHI Part #: 46389375
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHP Poly+ - Extended service agreement - advance hardware replacement (for telephony) - 1 year - shipment - response time: NBD - for Poly Edge E350
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP Poly Edge E350
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
General
Class of EquipmentTelephony
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement
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HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for telephony)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly Edge E450
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HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for telephony)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly Edge E220
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HP Poly+ Partner - Extended service agreement
HP Poly+ Partner - Extended service agreement
  • advance hardware replacement (for telephony)
  • 3 years
  • shipment
  • response time: NBD
  • for Poly Edge E220
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HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 3 years
  • shipment
  • response time: NBD
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HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for telephony)
  • 3 years
  • shipment
  • response time: NBD
  • for Poly Trio 8800; Poly Trio 8800
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HP Poly+ Partner - Extended service agreement
HP Poly+ Partner - Extended service agreement
  • advance hardware replacement (for telephony)
  • 3 years
  • shipment
  • response time: NBD
  • for Poly Trio 8800; Poly Trio 8800
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