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Hardware Computer Accessories Warranties

Warranties

HP Poly+ Partner - Extended service agreement

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Quick Details
advance hardware replacement (for video conferencing devices) 1 year shipment response time: NBD for Poly Studio R30, R30 No Radio; Poly Studio R30

HP Poly+ Partner - Extended service agreement

Additional Details
Mfr Part #:	P69390160
SHI Part #:	46387841
Category:	Technical support or help desk services
UNSPSC:	81111811
Manufacturer:	HP, Inc.
Product Type:	Other

General Information
Category	Technical support or help desk services
Description	HP Poly+ Partner - Extended service agreement - advance hardware replacement (for video conferencing devices) - 1 year - shipment - response time: NBD - for Poly Studio R30, R30 No Radio; Poly Studio R30
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	Poly
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Poly Studio R30, R30 No Radio Poly Studio R30
Details
Service & Support	Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
General
Class of Equipment	Video conferencing devices
Full Contract Period	1 year
Location	Shipment
Response Time	Next business day
Service Included	Advance hardware replacement

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