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Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention


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Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for ZBook Studio G10; ZBook Firefly 14 G9, 16 G10; ZBook Fury 16 G10, 16 G9; ZBook Power 15 G9
  Additional Details
Mfr Part #: U48RQE
SHI Part #: 45179464
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Studio G10; ZBook Firefly 14 G9, 16 G10; ZBook Fury 16 G10, 16 G9; ZBook Power 15 G9
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 255 G8 Notebook
  • HP ZBook Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation
  • HP ZBook Fury 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G8 Mobile Workstation
  • HP ZBook Power 15 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Technical support - phone consulting - 3 years
  • Product info support - web knowledge base access - 3 years
  • Defective media retention - 3 years
General
Class of EquipmentNotebooks
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Onsite Support w/DMR
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Hardware Support With Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • 9x5
  • repair time: 3-7 business days
  • for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
Electronic HP Care Pack Onsite Support w/DMR
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD