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Electronic HP Care Pack Active Care Next Business Day Solution Support with Accidental Damage Protection


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Electronic HP Care Pack Active Care Next Business Day Solution Support with Accidental Damage Protection

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Solution Support with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x360; EliteBook 830 G10, 840 G10, 840 G2, 840 G9, 845 G10, 860 G10, 860 G9, 865 G10
  Additional Details
Mfr Part #: U52WHE
SHI Part #: 45179241
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Solution Support with Accidental Damage Protection - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 830 G10, 840 G10, 840 G2, 840 G9, 845 G10, 860 G10, 860 G9, 865 G10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite x360 830 G10 Notebook
  • HP EliteBook 830 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Accidental damage coverage - 3 years
General
Class of EquipmentNotebooks
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/ADP/TRV
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/ADP/TRV
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/ADP/DMR
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD