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Warranties

Electronic HP Care Pack Next Business Day Hardware Support Post Warranty

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Electronic HP Care Pack Next Business Day Hardware Support Post Warranty
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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty
  • Extended service agreement
  • parts and labor (for notebooks)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for Fortis 11 G10, 11 G9, 14 G10; Fortis x360; Pro x360; ProBook Fortis 14 G10, Fortis 14 G9
  Additional Details
Mfr Part #: U23K1PE
SHI Part #: 42175306
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor (for notebooks) - 1 year - on-site - 9x5 - response time: NBD - for Fortis 11 G10, 11 G9, 14 G10; Fortis x360; Pro x360; ProBook Fortis 14 G10, Fortis 14 G9
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Fortis 11 G10 Chromebook, 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise
  • HP Fortis x360 11 G3 J Chromebook
  • HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook
  • HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote monitoring - 1 year
General
Class of EquipmentNotebooks
Covered Configurations1/1/x warranty
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Hardware Support
Electronic HP Care Pack Next Business Day Hardware Support
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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