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Nexsan Premium 7x24x4 onsite support


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Nexsan Premium 7x24x4 onsite support

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
Nexsan Premium 7x24x4 onsite support
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for Nexsan E48; E-Series E48
  Additional Details
Mfr Part #: OS-E48-7X24-3
SHI Part #: 26777807
Category: Computer hardware maintenance & support
UNSPSC: 81112300
Manufacturer: Nexsan
Product Type: Other
General Information
CategoryComputer hardware maintenance & support
DescriptionNexsan Premium 7x24x4 onsite support - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for Nexsan E48; E-Series E48
ManufacturerNexsan
UNSPSC81112300
Main Specifications
Header / BrandNexsan
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • Nexsan E48
  • Nexsan E-Series E48
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - emergency phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - emergency phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • New releases update - 3 years
General
Full Contract Period3 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor