SHI's managed service realizes over $3.3M in savings for a not-for-profit health insurance provider

SHI's software license managed service helped a not-for-profit health insurance provider unlock over $3.3M in potential savings, streamlining their license management and compliance.

Challenge:

Providing medical coverage to over one million members for nearly a century, our customer faced difficulty building a trustworthy and holistic view of their software licenses.

Managing and analyzing procurement, contractual, and usage rights documentation was challenging with their current solution. To ease their IT team’s burden and continue providing exceptional services for their members, our customer needed to streamline their software license management.

They needed a comprehensive solution that simplified how they managed and analyzed their complex license entitlements, usage rights, commitment management, and analysis actions.

Solution:

SHI's ITAM experts were more than happy to help. We leveraged our software license managed service to:

• Provide a platform utilizing SHI’s Management Information Exchange to build, manage, and analyze entitlement and control license management in a centralized repository.
• Create processes for delivering ongoing entitlement and terms reviews to ensure compliance, as provided to them by SHI's expert license consultants.
• Facilitate analysis of usage rights across several software publishers that weren't previously achievable before SHIs Software Asset Managed Service. This resulted in optimization insights that have allowed them to significantly reduce costs.

Outcome:

SHI's software license managed service helped our customer secure massive cost savings. We removed the risks associated with over-deploying Microsoft System Center and Windows Server, saving $135k.

We also optimized the use of SQL Server and Systems Center, improving overall operational efficiency and reducing maintenance and support costs by $426k.

Also, during 2024, we have collaboratively focused on the Visual Studio environment and achieved a further $94k of actual savings once the subscriptions aligned to users and devices correctly. The current agreed focus underway is to investigate the feature-level functionality that is currently being consumed over the Microsoft M365 Security suite, such as Entra and Defender, to ensure compliance and subscription adherence to the level of licensing desired, so that appropriate actions can be taken if necessary.